Safeguarding
Ensuring Safety, Dignity, and Respect for All
Our Commitment to Your Safety
At Auckland Home Solutions, we believe that everyone has the fundamental right to live their life free from abuse, neglect, and harm. Safeguarding is not just a policy—it is a core part of how we care for our community.
We are dedicated to fostering an environment where residents feel empowered, listened to, and protected. Whether you are living with us or visiting, your safety and dignity are our top priorities.
What is Safeguarding?
Recognizing the signs is the first step in preventing harm
Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. Abuse can take many forms, and it is important to be aware of them:
Physical and Domestic Abuse
Any non-accidental harm, such as hitting, pushing, or misuse of medication. It also includes controlling or violent behavior by a partner or family member.
Financial Abuse
The unauthorized use of your property, money, or pension. This includes theft, fraud, or feeling pressured into giving money to others against your will.
Emotional and Psychological Abuse
Behavior that causes mental distress, such as threats, humiliation, bullying, or isolation from friends and support networks.
How We Protect You
Our proactive approach to maintaining a safe community
Trained & Caring Staff
All our team members undergo rigorous background checks and regular safeguarding training to recognize signs of abuse and act promptly.
Zero Tolerance
We operate a zero-tolerance policy towards abuse of any kind within our properties.
Listening to You
We create a culture of openness. If something feels wrong, we listen without judgment and take your concerns seriously.
Working with Partners
We collaborate closely with local authorities, social services, and the police to ensure vulnerable individuals get the expert protection they need.
Important Emergency Contact
If you are struggling and need someone to talk to right now, you can call Samaritans for free, 24/7, on 116 123. You don’t have to go through this alone.
