Domestic Abuse

Auckland Home Solutions

Empowering safety through confidential support and action

Our Commitment to Your Safety and Well-being

At Auckland Home Solutions, we believe everyone has the right to live in safety and peace. We are committed to supporting residents who may be experiencing domestic abuse, providing a confidential and compassionate response.

Domestic abuse is not just about physical violence; it’s about a pattern of controlling, coercive, or threatening behaviour. If you are feeling unsafe in your home, we are here to listen, support you, and help you find the right path forward.

What Defines Domestic Abuse?

Understanding the signs helps you or someone you know seek support early

Emotional & Psychological Control

Constant criticism, isolation from friends and family, or being told what to wear and where to go.

Financial Abuse

Having your money controlled, being prevented from working, or being forced to take out loans and debt.

Coercive Control

A pattern of intimidation, surveillance, or threats used to make a person feel fearful and dependent.

How We Can Support You

Simple, confidential steps we take to help you stay safe in your home

A Confidential Listening Ear

Our staff are trained to listen without judgement. We will speak with you in a safe, private environment and keep your information confidential.

Securing Your Home

We can assist with "Sanctuary" measures, such as changing locks, reinforcing doors, or improving lighting to help you feel more secure in your property.

Housing Advice and Options

If staying in your home is no longer safe, we can provide advice on your housing rights and help you explore temporary or permanent relocation options.

Connecting You with Experts

We work closely with specialist agencies, such as refuges and legal advisors, to ensure you get the expert protection and advocacy you need.

Discretion in Communications

We will always ask you for the safest way to contact you, ensuring that our correspondence does not put you at further risk.

Supporting Your Move

If you need to leave your home in an emergency, we will work with local authorities to prioritize your safety and housing needs.

Helpful Tip

If you are in immediate danger, always call 999 and ask for the Police. If you are unable to speak, dial 999 and then press 55 to let the operator know you need help.

How can we help?

We understand how vitally important it is to listen to the queries, demands and preferences of our tenants. If you need information, or to raise a concern, please get in touch.